Shipping Policy

Thank you for shopping with us! Please review our shipping policy below for details on order processing and delivery.

Order Processing Time

All orders are processed and dispatched within 1–2 business days after payment confirmation. Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. If there will be a significant delay in the shipment of your order, we will contact you via email or phone.

Shipping Time

We currently ship internationally. Delivery times vary depending on your location:

Please note that delivery times are estimates and are not guaranteed. Delays can occasionally occur due to customs processing, weather conditions, or other circumstances beyond our control.

Shipping Costs

Shipping charges (if any) will be calculated and displayed at checkout, or as otherwise noted on our promotions (e.g., free shipping offers).

Order Tracking

Once your order has shipped, you will receive a confirmation email with a tracking number. Please allow 24–48 hours for tracking information to update after dispatch.

Customs, Duties, and Taxes

We are not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Delays

Occasionally, shipments may be delayed due to:

• Customs processing in your country
• Severe weather conditions
• High shipping volume during peak seasons (holidays, sales events)
• Incorrect or incomplete shipping addresses

We appreciate your patience in these situations.

Incorrect Shipping Addresses

Please double-check your shipping address before completing your order. We are not responsible for orders shipped to an incorrect address provided by the customer. If you notice an error, please contact us immediately at [your support email] — we will do our best to correct it before dispatch, but we cannot guarantee changes once an order has shipped.

Lost or Missing Packages

If your package appears to be lost in transit, please contact our support team at [your support email] so we can investigate with the carrier and assist you further.

Questions

If you have any questions about our shipping policy, please contact us at: 📧 [your support email]